We are a member of the Australian Furniture Removers Association (AFRA). AFRA handles all complaints or disputes regarding our services. Contact the Executive Director at AFRA.
AFRA may be contacted at:
Unit 6/7 Packard Avenue,
BAULKHAM HILLS NSW 2153
Ph: (02) 9659-5300. Fax: (02) 9659-5311.
If AFRA does not resolve the complaint to your satisfaction, you can refer it to Insurance Brokers Disputes Limited. For further information about IBDL, contact them directly on 1800 064 169.